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Thank you for the speedy delivery of the 'City' hat in Slate Grey. This is a superb piece of men's headwear. My congratulations on a first class product and hope this will be available for some time, as I'll order a second one in in a couple of months. Thank you again R B
Many thanks for the prompt and efficient service you provided. This is one of the best customer service experiences I have received when ordering online - S R
Many thanks for your swift response to my order. The hat arrived early this morning and we are thrilled with the quality and value. As for the speed of delivery, this must be a record ! Again, my thanks. I would definitely recommend your Company to our friends. J L
First of all, many thanks for dealing so promptly with my original internet ordering problem.
Secondly, please pass on a huge thank you to all your staff for their kind and most efficient service when I placed my order by phone yesterday. The Gloucester cap arrived this morning and my husband is absolutely delighted with it.
Many, many thanks again, it is good to know that good old fashioned service still exists. Yours most sincerely M B
Received this morning. Many thanks for your excellent and prompt service Regards TR
The hat has arrived and I am delighted, as usual the quality is outstanding.
This is my second Whiteley hat and I'm sure it won't be the last
Kind regards M C
I am absolutely delighted with the service you have provided.
The hats arrived promptly this morning.The quality is superb and just as important. They fit.
Please give my best regards to all the staff there at Whiteley and off course, to yourself for taking a special interest in my order. Regards T H
Thank you all, My hat arrived as promised, packed beautifully in a good sturdy box. It was such a pleasure to do business with you as you really do live up to your reputation. I will recommend you as often as possible as I take pride wearing my new hat.
Thank you again.K R
Received my 'Club' hat yesterday. Beautiful quality, and so stylish. Exactly what I've been searching for. M C
Thank you for your exellent customer service & relations. I received my goods in great time & well packed. A joy to do business with. J R
Tried the U.S of A twice, tried eBay, tried prayer. Should have tried you first. G N
Many thanks for your wonderful service - hat ordered at 4.00 p.m. yesterday and waiting for me at work this morning.
It is lovely and just what I wanted - I'm delighted with it.
It is a gift and I'm sure the recipient will agree.
Thanks again. J T
Fedora arrived this morning Thank you very much.It was packaged beautifully and the fit is perfect.Will buy from your company again. D.G.W
Have now bought 4 Hats from Hatsonline and have been delighted with every one. They seem to know the correct combination of the traditional with modern quality. The service is fast and efficient. T.W
After searching and searching for a replacement for the Lost Hat, we found you... and now we have a great hat and with terrific service. Many Thanx L & S
This is just to let you know I ordered a Santos pork pie hat by telephone on Friday 21st September – it arrived on Saturday morning! The hat is exactly what I wanted and the service can only be described as terrific – many thanks for both – I will definitely recommend you to my friends. Regards Allen Y.
Both the Hampton and Newport caps are excellent. Wonderful value for the price! How come I never found your website before now? I will be back for more. Many thanks P D
First class service! The packaging was spot on as well. I'll definitely recommend Hats-Online to anyone who'll listen! - Sue H
Ordered, paid for and recieved next day - magnificent! Rob S
I have been searching for a cap like this for months then I found your website, Ordered it 3.00 pm Thursday sitting wearing it 1.30 Friday, fantastic product and great service. I would have no problem recomending you to anyone.
Thank you Tom H.
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Sorry about the address inaccuracy, it should be Knoxville, Tennessee.
Thanks so much, your hats are some of the finest objects my hands have ever held!! N A
Just to thank you for your excellent service and 2 caps received this week. Over the past 15 or so years I have only ever been able to buy one cap that was what I really wanted, so to buy two at once has been exceptional, as was your service. I will certainly be recommending you to others and I hope your deserved reputation and e-selling attracts further business. Many thanks L F
I have received the hat, thank you, it is superb quality. I've been looking for modern fashionable hats for some time and the Chevron is the only hat I"ve come across that I like, although the other hats in your range good, I'm 21 so I'm not sure they'll suit me at the moment. So will you be extending your range at any point ? J P
Thank you for your email, I received the hat on Saturday morning which is impressive as I placed the order at lunch time on Friday. I was also very impressed by the way the hat was packaged. The box and tissue paper showed great care and attention to detail. The hat is great and a good fit so I?m really pleased. Excellent service ! Many thanks P H
Thanks for your efficiency, yes, I do like the hat colour you have just sent me. Well done!! Peter
Fantastic service,fantastic hat. Never bought a hat before and made a mistake on the size, one phone call and 24 hrs later the correct hat was in my hands. Can't repeat it enough, what a fantastic service, will certainly be getting my custom again. M B
Thank you for your prompt service. The quality of your packaging and method of dispatch clearly shows the pride in which you hold your products, I am most impressed and would recommend you to all. REW
Hat arrived at 8.30 this morning. Fantastic service and better yet, an excellent hat!
Thanks very much H W
Just to say thank you for your excellent service - the hat arrived on Monday evening and my husband is thrilled! How you managed to successfully send something to Mallorca so quickly and before Christmas I will never know, so many thanks again and happy Christmas. If only everyone on my list wanted a hat from you for their presents, my life would be so much easier! - J.
After months of searching for a hat to actually fit me, I did the obvious and Googled the word 'Trilby'. Whiteley was the first website on the list and I instantly fell in love with the 'Chevron'. I placed the order late Wednesday night and it was fitting superbly on my extra large head by Friday morning! That's what I call exceptional service! Thanks again, and I will probably think about ordering the other 2 colours! R P
Excellent quality, excellent price and excellent delivery. Doesn't come much better than this.
Thanks P S
I received the hat at 0900 Saturday morning--how is that for service-16/17 hours after I ordered it online -excellent.
This is my third classic fedora and appears even better than the other two-I was reticent about the shade of Navy-but the colour could not have been better.
Thanks again C S
Thanks for the speedy despatch and exellent packaging. The "Hampton" cap arrived in perfect condition and fits a treat. I've been looking for a good "newsboy" for ages and this is surely one. Splendid service. Kind regards, Herbie
Just received the newport cap today. I am extremely pleased with your service and with the quality of your product. I will definitely recommend you to my friends. Francis
Thank you so much for the outstanding service! My hat arrived this morning and the quality is superb. I shall be ordering again in the near future. Thanks again, Ed
Excellent Club sable hat, I love it! Material is comfortable and it fits really nicely, thanks very much. J K
Super fast delivery excellent quality and very well packed. A pleasure to do business with. Would highly recommend to everyone. Bob G.
My club pork pie arrived today less than 24hrs after ordering it, now that's what I call service !
I've promised myself one of these for years, ever since seeing the great Gene Hackman wear one in the French Connection movies - I'm over the moon with it - move over Gene ...........Martin W
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I would just like to thank you for your excellent service and professionalism given throughout the transaction. Great hat, great price, great packaging and great communications. Thanks again S P
Please find enclosed my cheque in payment for the Pork Pie hat and I would like to thank the lady who I spoke to on the phone for the prompt attention and the courtesy she showed me. Yours faithfully D L
Hi, got it to day. Very pleased. Thanks James
Thank you, I have been looking for a hat like this for 2 years. Finally!! Paul
That's fantastic. I only ordered it yesterday afternoon. I've tried it on and it fits perfectly. It's fine quality. I'm very happy. Kind regards Colin
I received my hat this morning. I just wanted to thank you for delivering it so quickly!
Regards S E
George and I would just like to thank you and your company for exceptionally good customer service and customer satisfaction.
George is absolutley over the moon with the quality and class of the hat that we have purchased from you, and also the exceptional customer service we received
from an on-line supplier.
Please feel free to use our comments for any potential clients.
Once again. Many thanks.
Yours Sincerely, H W & G S
Many thanks for the excellent service, always wanted a Pork Pie hat but I made a mistake on the size, one phone call, I returned the hat on the Thursday and recieved my new one on the Saturday, what Service!! ''and a super hat'' M L
Thank you so much for your kind help and speedy delivery. Your example of customer service could and should be adopted by others! C J
Excellent service, fast delivery and fantastic packaging...not to mention a great cap! My kinda firm. J F
Thank you for the excellent service, quick and efficient, and the hat is exactly what I wanted and of superb quality.If only I had seen your website earlier it would have saved me endless hours of walking around hat shops trying to find the design of hat that I found on your site in five minutes. D L
Excellent quality city trilby/fedora. I will definately buy here again. Ordered a few days before christmas and delivered the next day in perfect condition. If the quality of hats on the high street was anything near the quality and choice of yours we would be in for a hat boom. Quite a number of people comment on how stylish the trilby looks and I always quote your web address. H K
Ordered Cap, Thursday evening, arrived Belfast Saturday morning 10.30 am. what good service, quality of cap superb. Will deal with Whiteley again. Thanks T S M
Excellent service! It was my husband's birthday today 20th Sept., and hat arrived right on the day. He is very pleased, it is a beautiful panama hat and of first class quality. I wouldn't hesitate to recommend your company to friends. Many thanks!! L G
My club hat arrived the morning after I'd ordered it and looks and feels great. If you were going away for a while and suddenly realised you needed a hat this would be an excellent way to get one at the very last minute. A B
Thank you ever so much for the excellent service provided by your goodselves in supplying my Hampton hat. I am delighted with it and your service was excellent. Once again, thank you. J A K
Just thought I'd let you know how impressed I am with your service. Only ordered my 'Santos' hat yesterday and it's arrived today, beautifully packaged. Great service. Thanks. Gary H
What can I say?Superb delivery,fine quality product,immaculate fit & all sturdily packaged.I'm lost for words. Michael B
I have been searching for ages trying to find an authentic looking 1930's style cap, I stumbled across you on the internet , two caps arrived today and they are fantastic, I can't wait to wear them, many thanks, I will be ordering more from you, really fantastic.
Chris E.
Superb! Ordered the 'Santos' yesterday and it arrived 9.00am this morning.Great hat, beautifully packaged. I will recommend you guys and your quality products to everyone. Thanks for my new favourite hat!
JD
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